Atlassian today announced that it has obtained Mindville, Jira-centric business asset administration company based in Sweden. Mindville’s above 1,7000 prospects contain the likes of NASA, Spotify and Samsung.
With this acquisition, Atlassian is getting into a new current market, as well, by incorporating asset management applications to its lineup of providers. The company’s flagship product or service is Mindville Insights, which assists IT, HR, revenue, authorized and services to keep track of property throughout a enterprise. It is wholly agnostic as to which belongings you are monitoring, although, provided Atlassian’s person base, most firms will very likely use it to monitor IT property like servers and laptops. But in addition to bodily assets, you can also use the services to automatically import cloud-dependent servers from AWS, Azure and GCP, for case in point, and the workforce has created connectors to providers like Support Now and Snow Software program, far too.
“Mindville Insight offers enterprises with total visibility into their property and solutions, essential to offering terrific client and employee assistance experiences. These capabilities are a cornerstone of IT Company Administration (ITSM), a sector wherever Atlassian carries on to see solid momentum and advancement,” Atlassian’s head of tech groups Noah Wasmer writes in today’s announcement right now.
Co-founded by Tommy Nordahl & Mathias Edblom, Mindville by no means elevated any institutional funding, according to Crunchbase. The two businesses also didn’t disclose the acquisition rate.
Like some of Atlassian’s other new acquisitions, which includes Code Barrel, the business was by now an Atlassian partner and properly promoting its service in the Atlassian Market.
“This acquisition builds on Atlassian’s investment decision in [IT Service Management], like latest acquisitions like Opsgenie for incident management, Automation for Jira for code-free of charge automation, and Halp for conversational ticketing,” Atlassian’s Wasmer writes.
The Mindville group claims it will proceed to aid present buyers and that Atlassian will continue on to build on Insight’s resources though it performs to combine them with Jira Support Desk. That integration, Atlassian argues, will give its buyers extra visibility into their property and make it possible for them to provide greater buyer and personnel assistance experiences.
“We’ve watched the Insight products line be utilized greatly in quite a few industries and for different disciplines, like some we under no circumstances envisioned! Just one of the most popular spots is IT Service Management wherever Insight plays an essential part connecting all appropriate asset knowledge to incidents, modifications, problems, and requests,” create Mindville’s founders in today’s announcement. “Combining our alternatives with the solutions from Atlassian allows tighter integration for far more subtle services administration, empowered by the underlying asset knowledge.”